Air Asia Colombo Office in Sri Lanka

Planning to visit the AirAsia Colombo Office in Sri Lanka then this content is for you. All the amenities and services the airline offers to its passengers you can request it here. And The office staff will make it happen for you. AirAsia was founded in the year 1993 and is known as a low-cost multinational Malaysian airline. Its headquarters are in Kuala Lumpur International Airport Sepang, Selangor, Malaysia. To benefit frequent flyers AirAsia has a program known as the AirAsia Rewards. It has been serving the global air industry with a fleet power of 255 aircraft.

The staff present at the AirAsia Office in Colombo will inform you about the flight schedule. Any upgrades needed on the itinerary are done by the staff as per your request. Be rest assured that when you walk out of the office you will have all the answers.

Speak to Air Asia Colombo Office Experts

AirAsia provides flights to and from Colombo, Sri Lanka, connecting you to various destinations. For passengers needing assistance, there is a sales office in the city. During working hours, friendly staff are available to help answer any questions you may have, whether regarding your existing booking or inquiries about future travel. If you need assistance, feel free to reach out using the contact information provided.

Air Asia Colombo Office Address	Setmil Aviation (Pvt) Ltd Ground Floor, Ground Floor, Setmil Maritime Centre 256, Srimath Ramanathan, Mawatha,Colombo 15,Sri Lanka
Air Asia Colombo Office Contact Number	94 11 2485800
Working Hours	24 Hours
Official Website	www.airasia.com
Email Address	communications@airasia.com
Online Check In	www.airasia.com/check-in/en/gb
Check Flight Status of Air Asia	www.airasia.com/flightstatus/en/gb
Official Facebook	www.facebook.com/flyairasia
Twitter	twitter.com/airasia
Instagram Account	www.instagram.com/airasiasuperapp/
Official YouTube	www.youtube.com/user/airasia

Airport Details of Air Asia Colombo Office

AirAsia operates flights from Bandaranaike International Airport, connecting you to major destinations. At the airport, you will find a help counter for any assistance related to your trip. Whether you are experiencing issues with check-in, looking for your boarding gate, have questions about your baggage, or want to access lounges, the friendly team will provide you with all the information you need to make your travel experience smooth and enjoyable.

Airport Name	Bandaranaike International Airport
Airport Code	CMB
Address	Katunayake, Sri Lanka
Contact Number	+94112264444

Services Provided by Air Asia Colombo Office

There are many good reasons to chat with AirAsia agents at their Air Asia Colombo office. These knowledgeable professionals can provide helpful information and support to ensure your travel is smooth and enjoyable every step of the way.

Flight Ticket Booking and Cancellation	Ticket Rescheduling
Web / Online Check-in	Airport Counter Check-in
Kiosk Check-in	Airport and In-Flight Wifi
Unaccompanied Minor	Travel with Pets or Animals
Baggage Allowance	Duty-free Allowance
Flight Information	Airport Lounges
Visa-related Information	Pet Relief Area
Missing Luggage	Immigration Services
In-Flight Meals	In-Flight Entertainment

List of All Air Asia Worldwide

Bookings and Cancellations:

At the AirAsia Colombo Office, you can easily make flight bookings or cancel existing reservations. Make sure to bring your travel documents for a smoother experience. The staff is always ready to assist you with any booking needs you have.  

Upgrading Your Seat:

If you wish to enjoy a more comfortable flight, the AirAsia Colombo Office allows you to upgrade your cabin class even after booking. Simply pay the difference in fare, and you can enjoy enhanced services during your journey.  

Checking In (Online or Offline):

Whether you prefer to check in online, at the airport counters, or via self-service kiosks, the AirAsia Colombo Office staff can help. They will assist you in getting your boarding pass and making your travel easier and stress-free.  

Understanding Baggage Policies:

Familiarize yourself with AirAsia’s baggage allowance policies early on. Know weight limits and restricted items before you start packing. The officials at the Air Asia Colombo Office in Sri Lanka are available to clarify any questions you have and help you pack appropriately.  

Refunds and Compensation:

In cases of flight cancellations or delays, you have the option to either travel on a different flight or request a refund. If you cancel voluntarily, compensation may be available under certain conditions. The AirAsia team is ready to explain the policies and help you make an informed choice.

Lost or Delayed Luggage:

If you encounter issues with lost, delayed, or damaged luggage, don’t hesitate to reach out to the AirAsia representatives. They are dedicated to helping you recover your belongings quickly and efficiently with the necessary documentation from you.  

Assistance for Passengers with Disabilities:

AirAsia ensures that passengers with disabilities receive the assistance they need. Whether it is wheelchair help or other medical support, simply contact the Colombo Office to arrange for any necessary accommodations for a comfortable journey.

Air Asia Colombo Airport Office Map Location

This information is centred around the AirAsia Office in Colombo, Sri Lanka. This will come in handy while you are planning to travel with the airline. Safe Travels!

Frequently Asked Questions: