Ethiopian Airlines Freetown Office in Sierra Leone

Ethiopian Airlines Freetown Office in Sierra Leone is where you will find answers to your travel related queries when flying with Ethiopian Airlines. The office staff present are trained professionals ready to assist you with your travel concerns that you walk in with. Here at the Freetown office, you will have information about the flight schedule of the Ethiopian airlines. The staff will help you with making reservations and canceling them. Additionally, you can request the staff to add extra services to your reservation, such as pet travel, minors traveling alone, special meals, and more. Rest assured that when you leave the office, you will have all the answers to your travel queries.

Relevant Contact Details of Ethiopian Airlines Freetown Office

If you are looking to book tickets through the Ethiopian Airlines Freetown Office in Sierra Leone, you can connect with one of their employees and get help. If the office is close to you, visiting in person can be easier for handling your travel planning. However, if you are short on time, feel free to call the customer helpline to discuss your concerns or drop them an email. Here are the contact details in the table below:

Ethiopian Airlines Freetown Office Address	22 Siaka Stevens Street, P.O.Box 1434,Freetown, Sierraleone
Ethiopian Airlines Freetown Office Contact Number	(232) 22 221 481
Working Hours	Mon – Fri 08:00-17:00 Saturday 09:00-12:00
Official Website	www.ethiopianairlines.com
Email Address	onlinebooking@ethiopianairlines.com
Online Check In	www.ethiopianairlines.com/aa/book/booking/web-check-in
Check Flight Status of Ethiopian Airlines	www.ethiopianairlines.com/aa/book/booking/flight-status
Official Facebook	www.facebook.com/EthiopianAirlines.official
Twitter	twitter.com/flyethiopian
Instagram Account	www.instagram.com/fly.ethiopian
Official YouTube	www.youtube.com/@ethiopianairlines-8638

Airport Details of Ethiopian Airlines Freetown Office

Navigating through the boarding gates can be a challenge for many travelers. Most passengers require assistance from experts during booking tickets, registering baggge, check-in, reservation management, and passing the security points. That’s why Ethiopian Airlines has established an office at Freetown International Airport to cater to your needs. If you require their assistance, here is the address and phone number of the airport to help you get in touch with them easily.

Airport Name	Freetown International Airport
Airport Code	FNA
Address	JR83+FGC, Lungi-Town, Sierra Leone
Contact Number	+23275932458

Services Provided by Ethiopian Airlines Freetown Office

If you have questions about your flight, the Ethiopian Airlines office in Sierra Leone is there to help. The representatives are ready to address your concerns and provide tailored solutions.

The airline’s representative handles the concerns mentioned below:

Flight Ticket Booking and Cancellation	Ticket Rescheduling
Web / Online Check-in	Airport Counter Check-in
Kiosk Check-in	Airport and In-Flight Wifi
Unaccompanied Minor	Travel with Pets or Animals
Baggage Allowance	Duty-free Allowance
Flight Information	Airport Lounges
Visa-related Information	Pet Relief Area
Missing Luggage	Immigration Services
In-Flight Meals	In-Flight Entertainment

Ticket Booking  

For planned trips, passengers can visit the Ethiopian Airlines office in Freetown to buy tickets and prepare for their journey. The friendly staff will ask for details such as travel dates, destination, number of travelers, and preferred seat options. They will help you find the best deals that fit your needs and budget.

Itinerary Changes  

Sometimes, plans change unexpectedly, and you may need to adjust your flight. The airline staff is available to assist with rescheduling. After applying any penalties, they will calculate any fare difference, crediting or debiting as needed. You can also request additional in-flight services or an upgrade while making these changes.

Ticket Cancellation  

If you need to cancel your flight due to unforeseen circumstances, the Ethiopian Airlines office staff is there to guide you through the cancellation process. They will inform you of any penalties and help you understand your refund options according to fare conditions. Refunds may be issued as travel credits or cash, depending on your ticket type. 

Special Assistance  

Ethiopian Airlines offers directions for passengers requiring disability or medical assistance. You can request this service when booking your ticket or contact the office later. It is best to notify the airline 48 hours in advance for wheelchair or assistive device needs. Also, submit a Medical Information Form at least 7 days before your departure for medical assistance.

Extra Baggage  

If you need to bring more baggage than the allowed limit, the Ethiopian Airlines staff can help arrange this at the office. It is important to inform them well before your departure date. Additional baggage will incur extra costs, and if you exceed the maximum limit, the team will forward your concern to the cargo department for further assistance.

Ethiopian Airlines Freetown Airport Office Map Location

The content mentioned above is related to the Ethiopian Airlines Office in Freetown, Sierra Leone. This will be useful when you try to reach the airline to plan a future trip with the airline. Safe Travels!

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