Flydubai Colombo Office in Sri Lanka
From the moment you step inside the Flydubai Colombo Office In Sri Lanka, the welcoming staff at the desk will greet you. Customers can share their concerns and purpose when visiting the office, while the staff ensures a comfortable and inviting atmosphere. The agent goes over and beyond the booking process to help passengers with their flight queries and ensure a smooth and trouble-free journey.
If you would like to connect with the experts, keep scrolling through the page. This page will provide insightful details on the office location, contact number, and various services offered at the desk.
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Visiting the Flydubai Colombo Office can offer multiple benefits that extend beyond ticket purchase. The knowledgeable staff is well-versed in the airline’s wide range of networks, fare rules, and important policies. This will ensure you access the best flight options tailored to your preferences and travel budget.
With their specialization, the agents can guide you through the booking process and recommend suitable ancillary or inflight services. They will also provide useful information on the desired destination for a comfortable journey.
The key priority of the sales office is making these services accessible to all. There are various ways to contact the help desk at your convenience. Whether you prefer the personal touch of face-to-face interaction, the efficiency of a phone call, or the convenience of online communication, the ticketing office serves all modes. You can also explore their user-friendly website to get a digital experience on the go.
| Flydubai Colombo Office Address | FlyDubai Airport Counter, Colombo Airport, Colombo, Western, Sri Lanka |
| Flydubai Colombo Office Contact Number | (+971) 600 54 44 45 |
| Working Hours | Everyday- @24 Hrs |
| Official Website | www.flydubai.com/ |
| Email Address | skywards@flydubai.com |
| Online Check In | www.flydubai.com/en/flying-with-us/check-in/online-check-in/ |
| Check Flight Status of Flydubai | www.flydubai.com/en/flying-with-us/flight-status |
| Official Facebook | www.facebook.com/flydubai |
| twitter.com/flydubai | |
| Instagram Account | www.instagram.com/flydubai/ |
| Official YouTube | www.youtube.com/user/theflydubaichannel |
FlyDubai’s Well-Maintained Fleet
Comparing the modern and well-maintained fleet of flyDubai, the airline provides a comfortable and enjoyable air journey to its customers. The spacious cabin interiors, with pleasantly designed seating, provide enough legroom to stretch on your long-hour flights.
Furthermore, the airline swears by its fleet for the safety of passengers and follows a protocol to meet the highest industry standards. The airline currently uses a single type of aircraft to facilitate flight operations. It has 86 Boeing 737 planes, including 29 Next-Generation Boeing 737-800, 54 Boeing 737 MAX 8, and the remaining planes are of Boeing 737 MAX 9 family.
| Airplanes | Quantity | Orders | Seating Capacity | ||
| C | Y | Total | |||
| Boeing 737-800 | 29 | — | — | 189 | 189 |
| 12 | 162 | 174 | |||
| Boeing 737 MAX 8 | 54 | 69 | 10 | 156 | 166 |
| 12 | 162 | 174 | |||
| Boeing 737 MAX 9 | 3 | 67 | 16 | 156 | 172[43] |
| Boeing 787-9 | — | 30 | To be announced | ||
| Total | 86 | 166 | |||
Airport Details of Flydubai Colombo Office
You may as well find assistance and resources at the airport when you are hurrying for the flight. The ground staff at the terminal can help you with the navigation, check-in, and baggage handling. A little help can improve your overall experience tenfold. In case of any query related to lost or mishandled luggage, you can complain to these agents at the airport office. Passengers curious about the location from where they are to board their flights can check the details of the airport from the following table.
| Airport Name | Bandaranaike International Airport |
| Airport Code | CMB |
| Address | Katunayake, Sri Lanka |
| Contact Number | +94112264444 |
Customer Handling At The Ticket Office
The Flydubai Office in Colombo is a hub for all things travel. It handles a wide range of services, from ticket booking and managing flight details to entirely canceling reserved seats. Customers interested in airline services are welcome at the sales office anytime during working hours. They can explore ancillary facilities like hotel accommodations, car rentals, and travel insurance; the staff is equipped to handle it all.
Travelers can seek assistance with flight changes, upgrades, or special requests. The attendants ensure to provide services according to their travel requirements. Additionally, the office will provide guidance on visas, baggage allowances, and any other travel-related inquiries. All this collectively makes up the perfect trip planning.
| Book flights with multi-destinations | Manage booked flight details | Share flight-related issues and concerns |
| Hotel reservations for passengers with long layovers. | Tour packages, including fun activities. | Special arrangements for passengers with mobility concerns |
| Group booking for family vacations | Track missing items | Priority boarding |
| Cargo service for oversized/ overweight luggage | Enjoy premium lounge and complementary services | Track checked baggage status |
| Purchase holiday package | Check travel insurance | Get updates on flight status |
| Rental services | Assistance with foreign exchange | Check refund and compensation policies |
| Inquire about codeshare flights | Arrange hotel shuttles | Register for the frequent flyer program |
| Corporate travel | Assistance in arranging travel documents | Specific dietary requests |
| Get one-way and two-way flight tickets | Airport parking facility | Luggage allowance for checked bags and carry-ons |
| Airline policies and fare conditions | Flight cancellation | Upgrade to higher cabins |
Fare Comparision & Ticket Purchasing
If you’re facing complications with flight bookings, consult directly with the experts. Visit or call the sales office and share your issue with the representatives. At the help center, you can compare different fares based on their prices, features, and added benefits. Eventually, you will head home satisfied with the right ticket for the trip.
Check-in Timing & Baggage Allowance
What’s more, the representatives will give you a complete description of the purchased fare class. They will also inform you about the time you have to report to the check-in counter and the amount you pack for the trip. Both things are necessary if you want your journey to be stressful.
Inflight Amenities and Cabin Seats
The airline does not compromise on the onboard experience; it provides ample inflight services and comfy seats for a relaxing journey. Captivating seat designs allows for more leg space, which ultimately maximizes the comfort level. However, the experience varies according to the purchased cabin class. You don’t usually find such information on the online pages, only at the sales office.
Wheelchair and Mobility Assistance
If you have mobility concerns and want to travel with your own wheelchair or require assistance at the airport, the airline can arrange it for you in advance. The airline offers a couple of assistance based on passenger conditions and individual needs. However, it is your responsibility to contact the sales office at least a day or two before the travel date.
Unaccompanied Minor Flight Booking
Children under 12 cannot travel alone on Flydubai an adult must accompany them. The airline permits kids over 16 to book a solo trip under certain circumstances. Parents or guardians purchasing tickets must go through all the terms and conditions for a trouble-free journey for the kid. For this, they can consult the travel agents. Meanwhile, the airline takes all the measures to ensure safe travel for children.
Exclusive Flight Deals and Offers
Looking to score a great deal? The sales office is always working on putting together exclusive deals for passengers booking tickets from the ticketing desk. These deals are hardly advertised on the online platforms. So, making a stop at the sales office can actually prove beneficial in terms of money. Plus, the agents can suggest the right time to book flights.
Guidance To Allowed & Not Allowed Items
If you are asked to step aside during security screening, you are probably holding items that are forbidden. Such circumstances can be very troublesome. The agents at the sales office provide a complete introduction to items you can and cannot pack for the trips. They will make sure you understand every aspect to ensure a streamlined journey.
Flydubai Colombo Airport Office Map Location
The information mentioned here is about the services you can avail of at the Fly dubai Office in Colombo, Sri Lanka. You can use this information to reach the airline or office staff to book or cancel your reservations at the Colombo office. Safe Travels!
Common Queries:
Yes. In fact, the airline operates weekly direct flights from Dubai to Sri Lanka. Interested customers can book tickets from the nearest sales office or via the official website.
Many major airlines fly out of Colombo, and one of them is FlyDubai. It provides multiple international routes from the city.
The head office of Flydubai is located in Terminal 2 at Dubai International Airport.
Passengers flying in and out of Colombo, Sri Lanka, can call on +94 112 345 700 for on-phone assistance.
You can file complaints by contacting +971 600 544445 or visiting the nearest sales office.
If you experience an involuntary flight cancellation or delay, you can directly contact the airline agent at the city office. They can help with further proceedings.
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